Rules & Regulations
General Provisions
Introduction to the agreement
Welcome to Mentors.com.bd. By accessing or using our website, services, or mobile applications (collectively, the "Services"), you agree to be bound by these Rules & Regulations. These terms constitute a legally binding agreement between you and Mentors.com.bd. These regulations are designed to ensure a safe, reliable, and productive environment for both Mentors' and students. We reserve the right to modify these terms at any time, effective upon posting of an updated version of this agreement on the Services.
User Responsibilities
Expectations for all platform users
Users of Mentors.com.bd are expected to act with integrity and respect. This includes providing accurate information during registration and maintaining the confidentiality of account credentials.
For Mentors'
- Provide accurate qualifications and experience details.
- Deliver sessions as scheduled and communicated.
- Maintain professional boundaries with students.
For Students
- Respect the mentor's time and preparation efforts.
- Complete payments for booked sessions promptly.
- Provide constructive feedback after sessions.
Intellectual Property
Content rights and ownership
All content available on the Service, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of Mentors.com.bd or its content suppliers and protected by international copyright laws.
License to Use: You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes. You may not download (other than page caching) or modify any portion of the content without express written consent.
Payment Terms
Billing, refunds, and payouts
Payments for mentorship sessions are processed securely through our verified payment gateways. Prices are listed in BDT and USD.
| Action | Timeframe | Refund Policy |
|---|---|---|
| Cancellation | 24h before session | 100% Refund |
| Rescheduling | 6h before session | Free |
| No Show | Session start time | No Refund |
Code of Conduct
Behavioral standards
We strictly prohibit harassment, discrimination, hate speech, and any fraudulent activity. Users found violating these standards will face immediate suspension.